Terms & Conditions

By accessing or utilizing the MP Billing platform, receiving computer-generated billing statements, or engaging in commercial trade settlements recorded on this system, you agree to be legally bound by these Terms and Conditions (“Terms”).

If you represent a business, firm, or proprietorship, you represent and warrant that you possess the full legal authority to bind that entity to these Terms.

Access to administrative, invoicing, and receipt-management consoles is restricted strictly to authorized staff:

• Authorized users are responsible for preserving the confidentiality of their credentials and session tokens.
• All activities performed under an authenticated profile are logged and treated as authorized business entries.
• Any suspected credential compromise or unauthorized access must be reported immediately to administrative oversight.

All bullion, silver bars, and jewellery transactions recorded in MP Billing adhere to approved trade calculation norms:

• Gross Weight: Recorded in kilograms (Kg) using calibrated weighing systems.
• Touch (Purity %): Expressed as a percentage reflecting the assayed or agreed metal content.
• Wastage Allowance (%): Applied per agreed manufacturing and trade conventions.
• Pure Equivalent Weight (Kg): Computed transparently as:
  Pure (Kg) = Weight × ((Touch + Wastage) / 100)

Rate cutting transactions reflect mutually locked metal rates:

• Agreed rate cut amounts and effective conversion rates (''Rate Cut ₹/Kg'') are fixed upon mutual confirmation and entry.
• Once entered and authorized, rate cutting entries represent binding financial contracts and cannot be unilaterally revoked.
• Pure metal amounts obtained through rate cutting are credited directly to the customer's net Pure Balance ledger.

Each registered customer maintains two separate, linked ledgers:

Bills generated by MP Billing are computer-generated trade records:

• Electronic statements, invoices, and receipts generated by the system are valid trade documentation.
• Invoices transmitted via WhatsApp to verified customer phone numbers constitute formal delivery of transaction statements.
• Customers are advised to review statements upon dispatch and promptly report any discrepancies.

Any dispute or variance regarding serial numbers, weights, touch percentages, or cash postings must be brought to our attention within 7 business days of bill dispatch.

Adjustments, returns, or corrections will be validated against physical vault logs, voucher receipts, and authenticated audit entries before an adjusting credit or debit note is posted.

While MP Billing employs rigorous encryption, strict input validation, and redundant database systems to guarantee record integrity, the platform is provided on an “as is” enterprise operational basis.

We shall not be liable for indirect, incidental, or third-party telecommunication delays resulting from carrier network outages or WhatsApp platform service interruptions.

These Terms and all commercial transactions recorded on the MP Billing platform shall be governed by, construed, and enforced in accordance with the substantive laws of India.

Any dispute arising out of or in connection with these Terms or trade ledgers shall be subject to the exclusive jurisdiction of the competent courts of the enterprise's registered jurisdiction.